SOFTWARE PROCESS IMPROVEMENT IN LITHUANIA - AB ALNA CASE STUDY

Abstract

This paper presents overview of software process improvement project in leading Lithuania IT company AB Alna. Company has started the software process improvement project in 2001 and reached the first milestone in 2004 by achieving Level 2 rating according to Capability Maturity Model v1.1. Software division was successfully certified according to official SEI CBA-IPI (Software Engineering Institute CMM-Based Assessment for Internal Process Improvement) methodology. In this article a special attention is paid to the preparation of the company before starting the process improvement. There are listed potential risks that may stop the project in the middle throwing the investment away and hints how to overcome them. The brief overview of efforts required for such project is also provided.